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Context Help

If you get lost inside our web hosting Control Panel, the first step you should take is to press the Help button, which is present on each and every page. A popup will show up. It comprises comprehensive info about all the operations that you can perform on the page in question. Each context menu appears on the same page so that you can swiftly get back to your work.

Video Tutorials

We have an extensive collection of educational video clips describing how to use our web hosting Control Panel. They're meant for those of you who would like to see how things are being done rather than only reading articles. Thus, anyone can swiftly become familiar with our web hosting Control Panel by simply watching our step-by-step tutorial video clips.

F.A.Q.

If you can't find the answer you searching for, take a glance at our comprehensive Frequently Asked Questions section, which includes questions asked by actual customers and provides practical solutions. We constantly update our FAQ database with new questions & answers so as to cover all the new additions and innovations associated with our platform.

Ticketing System

If you still can't discover the solution you are looking for in the Frequently Asked Questions database either, you can touch base with our great team of client support engineers available 24/7/365 and ready to help you with any problem. Each trouble ticket you open will be responded to within one hour (the average support ticket response time being just twenty mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 282830

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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